Business is changing
Services, employees, products, cities, and new requirements appear.
SUPPORT / MAINTENANCE
Launch is not the end.
This is the start of operation.
Support is needed to keep the site stable, secure, and evolving with the business: fixes, updates, backups, speed, and new features.
Website lifecycle
Support is a control cycle, not waiting for a breakdown
Stability and development go hand in hand.
01Controlforms, errors, critical functions
02Correctionroot cause analysis and testing
03Update.compatibility and safety
04Developmentnew features and pages
UPTIMEstability
BACKUPrecovery
SECURITYrisk control
GROWTHdevelopment
SYNTERRA WebDev · SUPPORT
Website launched.
Now it is important that it does not stop developing.
Technical support, functionality development, SEO control, security, updates and fixes — without the need to search for a new contractor each time.
Focus: website support
Business objective
What happens with the website after launch
We design not a 'page type,' but a solution tailored to the customer's journey and company processes.
Technology is changing
Browsers, APIs, CMS, plugins, and security requirements are updated.
Tasks accumulate.
Minor fixes wait months for execution and start hindering sales
SEO needs to be developed
Content, structure, and technical indicators require regular monitoring.
Result
Support turns a website from a one-time project into a working asset
Architecture, design, SEO, and technical aspects work as a single system.
Corrections and technical control
New Features and Pages
Security and backup
SEO and analytics improvements
Search focus: website support, website maintenance, technical support of the website, website servicing, website improvements, website support in Almaty, website support in Kazakhstan. Semantics are used naturally in structure and content — without meaningless repetition of keywords.
What is technical maintenance and website support
Website technical maintenance is regular work that keeps the website in working condition: updates, security, backups, availability monitoring, error fixing, and speed optimization.
Website support — this is additional development and minor modifications: content edits, block updates, connection of new forms/integrations, improvement of SEO elements and UX according to the agreed scope (SLA).
What you get
- Regular updates, security, and protection against vulnerabilities
- Monitoring availability, errors, domain/SSL expiration (as per task)
- Backups and recovery in case of failures
- Speed optimization (Core Web Vitals) and technical SEO fixes
- Bug fixes, broken links, layout issues
- Minor enhancements and content edits according to SLA
What is usually included (and what is agreed separately)
- Includes: maintenance of operability, security, backups, monitoring, minor edits
- Separately: major redesigns, new sections, complex integrations, migration to a new CMS/architecture
We agree on the format: fixed monthly support or a package of hours — it's clearer in terms of budget and deadlines.
The final cost depends on the scope of work and tasks.
Do you need website support or do you want to understand which format will suit best?
Show the task or current website. First, we analyze the business scenario, structure, and priorities — then we suggest the project composition.