Who is SYNTERRA Call Center PRO suitable for?

For sales and support departments where communication standards, fast operator onboarding, quality control and KPI analytics are important.

How to request a demo?

Leave a request on the contact page - we will show you a demo and select a configuration for your processes.

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Products
SYNTERRA

Business automation

Cash register (POS) and sales

Choose a business format - we’ll show you typical scenarios and tasks out of the box.

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Open list of formats

Open the page "For business"to select a format.

Chapter

Production

Just a stub for now - let's add a module for production tasks.

Discuss the problem

Soon. Technical maps, product release, write-offs and costs.

Chapter

Accounting

It's a stub for now - we're preparing integrations and reporting.

Discuss the problem

Soon. Primary data, postings, reports and integrations.

Chapter

Document flow

Just a stub for now - let's add coordination routes and templates.

Discuss the problem

Soon. Templates, approval, signatures and archive.

Separate offer

SYNTERRA Call Center PRO

Scripts, quality control, KPI analytics and integration with telephony and instant messengers.

More details Request a program

For Call centers. Accelerates operator training, increases conversion and standardizes communications.

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Separate offer

SYNTERRA Call Center PRO

Q: What integrations are supported?

We connect telephony (Asterisk, 3CX, Mango, Zadarma), CRM and instant messengers (Telegram, WhatsApp) into a single operating operator interface.

A professional tool for telephone sales and support: script engine with hints, call quality control, powerful analytics and integration with telephony and instant messengers. Accelerates operator training, increases conversion and standardizes communications.

You no longer need to train your staff on what and how to say - without nerves and wasting time. Even a new employee, without knowing the full specifics of your activities, will be able to respond and advise your clients.

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Key Features

What does the call center receive?

Script engine

Step-by-step tips for the operator: ready-made conversation scenarios, options for questions and answers.

Quality control

QA checklists, operator ratings, call marking and search.

Integrations

Telephony (Asterisk, 3CX, Mango, Zadarma), CRM and instant messengers (Telegram, WhatsApp) - in one screen.

KPI analytics

Conversion, average time, first response, reasons for refusals and dynamics by team.

For call centers

Call center software: sales scripts, quality control and KPI

Call Center PRO helps organize the work of operators: sales scripts, call quality control, KPI analytics and integration of telephony with CRM - so that the team works according to a single standard and increases conversion rates.

call center software sales scripts call quality control KPI analytics integration of telephony and CRM CRM for call center

FAQ

Is it possible to implement it remotely in Kazakhstan?

Yes. We usually do demos, setup, training and support online; Departure is possible by agreement.

What tasks does Call Center PRO help with?

Standardization of communications, acceleration of learning, increased conversion, quality control of conversations and transparent KPI analytics.

How to order a demo?

Leave a request - we will show you a demo and select integrations for your telephony/CRM.

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