Price depends on memory
The same work is evaluated differently by different employees — customer trust decreases.
The client trusts the service with a phone, laptop, or other equipment and is especially sensitive to price clarity. SYNTERRA helps manage diagnostics and repairs as services, track installed parts, process payment through the register, and see actual revenue.
If services are called by different names, details are not recorded immediately, and payment is reconciled manually, even a loaded workshop may underreceive money.
The same work is evaluated differently by different employees — customer trust decreases.
The spare part has gone for repair, but the program continues to show it in the warehouse.
Without a clear catalog, it is difficult to check the cost price of a part and the income from the work.
The owner learns late about discounts, returns, and payment discrepancies.
Services and spare parts have clear names and prices, sales are saved on the receipt, part balances change according to documents, and the day's total is visible in the report.
After diagnostics, the client is ready to leave the device. If the necessary connector, battery, or cable is not available, waiting turns consent into refusal. ASP shows parts and consumables in advance, the stock of which needs to be replenished.
Every action updates the overall picture, so employees do not need to transfer numbers between the cash register, notebook, and spreadsheet.
Add diagnostics, work, and spare parts to the catalog.
Indicate the service price and the retail price of the part.
Select the required items for a specific repair.
Process the calculation and save the customer's receipt.
Reconcile revenue, balances, and day total.
No abstract layouts: below are interfaces for the cash register, warehouse, and business control. Click on the screen to open it larger.
The images show the composition of the screens. The set of fields and access rights are clarified when configuring for your company's processes.
Register, catalog, warehouse, and reports use the same data — this reduces re-entry and makes the numbers verifiable.
Diagnostics, replacement, soldering, cleaning, and software installation have fixed positions.
Batteries, displays, cables, and other parts are considered goods.
Details show purchases, retail, and margin; services have a clear price.
Settlement with the client is recorded with the amount and payment method.
The system shows which parts need to be restocked.
The owner sees sales, discounts, returns, and the total by days.
Technicians focus on the equipment, while you see what services were paid for and which parts actually went out.
Yes. Diagnostics and repair work are created as services, while parts and consumables are created as goods with stock and prices.
Yes. The cashier selects the required items, processes the payment, and saves the receipt with the total amount.
Yes. In the catalog, the purchase and retail prices and the markup percentage are visible.
ASP compares the current remainder with the set minimum and shows the quantity to order.
Yes. They are recorded in the receipt log and the daily report along with the payment methods.
Yes. Write-off is documented with reason, amount, warehouse, and responsible employee.
Access to the cash register, warehouse, reports, and settings can be divided among employee roles.
Leave a request and list the main types of repairs, employees, and locations. A specialist will prepare a suitable demonstration scenario.
We will go over your services, standard spare parts, cash register, warehouse, and reports. In the demonstration, you will see how the system helps a service center explain the price to a client and control profit.